
Short version: fantastic!!! i got my order earlier than expected. everything is high quality and fits with the sizing chart provided. customer service is great.
Long version:
I ordered a one-piece dress, three blouses, a skirt, two petticoats, and a pair of shoes. The dress, two of the blouses, and the skirt were all preorder items. I ordered in mid-July, with my estimated time of arrival for all items being late November (due to the pre-order items).
All of my items arrived early (It's October)! Everything arrived to me safely and exactly as expected. The sizing chart was accurate, so everything fit very well. I wore my outfit out today--I got a lot of compliments and it was very comfortable, even though that was the first time those shoes were worn.
If you order from here, keep in mind that shipping will be very expensive. You can pick the shipping method before you put it in your cart (with some vary in cost), but it will be expensive no matter what option you pick since it's from overseas. If you have any questions or concerns, the customer service in my experience is great. When I contacted them, they got back to me the next day. They are very kind and polite.
Overall: I recommend buying from here and would buy again. It's pricey, but I love Lolita clothing. The quality is worth it.

This review was posted by the customer on Facebook. Here is the original post: Joy Sakuma’s original post.

The clothes came in great, and the customer service was superb and very responsive! I couldn't recommend this enough
This review was posted by the customer on Facebook. Here is the original post: Con Vân' s original post.

Had my first purchase from LolitaWardrobe and wow blown away by the product quality! I knew it was a reseller, or they make something similar, so I was expecting some discrepancies from the photos. The dress I purchased for ~$100 looked exactly like the photo, and EVEN BETTER than I thought it would look. Down to the detail, the dress is stunning. I can't wait to take photos and post them soon ^-^ As a company, my questions were answered very quickly, and shipping was 1 month, shorter than I expected! I recommended the site to my friend who is plus size as they have a nice assortment, and the fee isn't crazy. So we might see how the custom size outfits fare. But for me, I'm usually XS/S and the dress fit after tightening the back as much as possible ^-^; Definitely going to try buying from here again. Their selection of more simple lolita styles looks super affordable for the quality. Seriously, I'm actually worried this dress is too beautiful to wear as a bridesmaid :'D
This review was posted by the customer on Facebook. Here is the original post: Nea Daytona’s original post.

Highly recommend!! Customer service was amazing; I placed an order unfortunately right before shipping restrictions were put in place, so if course there was a delay. Angela kept me up to date with shipping delays, and when my skirt and haori arrived they were packaged excellently and in perfect condition! The clothing quality is wonderful, and the fit is perfect. ❤ I will certainly be shopping with Lolita Wardrobe again!

This review was posted by the customer on Facebook. Here is the original post: Meredith Godbee’s original post.

Great customer service as well as excellent quality! Definitely use again
This review was posted by the customer on Facebook. Here is the original post: Leah Heejoo Hong' s original post.

really helpful staff, they replied to me very quickly. Lots of information on their website too. It made purchasing my first dress from them really easy and I'm very happy with it.

This review was posted by the customer on Facebook. Here is the original post: Rae Leahy' s original post.

I would just like to say that LolitaWardrobe is wonderful. Angela is always great to talk to and so helpful and always there to answer any questions. My first order got to me safely today and everything is just as pretty as the pictures!!!!
This review was posted by the customer on Facebook. Here is the original post: Melisa Pri' s original post.

I received my dress now very pretty
This review was posted by the customer on Facebook. Here is the original post: Aroonrung Sinny' s original post.

Toda la colección de vestidos muy femeninos y de buen gusto para chicas de todas las edades y formas de cuerpo.
This review was posted by the customer on Facebook. Here is the original post: Fatta Morgana' s original post.

Excellent and prompt customer service! Angela has always been extremely helpful and willing to answer any and all important questions that I've had regarding store stock or garment choices -- I'd highly recommend this vendor!
This review was posted by the customer on Facebook. Here is the original post: Sam Reiter' s original post.

Very nice and understanding shopping service! I used their services several times and was never dissapointed. Will use again.
This review was posted by the customer on Facebook. Here is the original post: Ana Zmeu' s original post.

Angela was very nice to me!!!!! She gave me a lot of attention and help me buy more dresses with down payment, I bought from this page many times and I was so happy. Even she help me get my dress first and allows pay later. thank you so much. So much quality dresses and quick communication. Will buy again!
This review was posted by the customer on Facebook. Here is the original post: Kim Ha Nguyen Tran' s original post.

Angela is fantastic! Thank you so much for all your hard work.
This review was posted by the customer on Facebook. Here is the original post: Kristin Mahone' s original post.

Amazing service! They make it so easy to order from Taobao!
This review was posted by the customer on Facebook. Here is the original post: Jhericca Johnson' s original post.

Very helpful and polite. And a large range of dress and outfit.
This review was posted by the customer on Facebook. Here is the original post: Siannie Smith' s original post.

Flawless dress, perfect fitting, high quality materials. Always buying here from now!
This review was posted by the customer on Facebook. Here is the original post: Kasumi Lamia' s original post.

Their costumer service was super helpful; they answered all of my questions detailed and fast! The owners are super nice and dedicated to their work.
This review was posted by the customer on Facebook. Here is the original post: Alice Griffin' s original post.

Angela is such a sweetheart and is so helpful. The quality of the clothing is amazing and has such detail put into them, the shipping price is the only downside but I'll always go back.
This review was posted by the customer on Facebook. Here is the original post: Rachel Newport' s original post.

I love how everything is explained as far as price, shipping and sizing
This review was posted by the customer on Facebook. Here is the original post: Cinnamon Hall' s original post.

I ordered a dress, hair clip, and wig from this site, and they all were great quality! The fabric was not cheap, and the wig was a good thickness and even came with a wig cap and hair roller for the bangs! Angela was exceptional in service, replying quick and politely whenever I had any questions. China post decided to move ware.houses during my shipping so my order was delayed but she kept me updated with shipping numbers and tracking whenever they changed! I really recommend this store, even if you're just starting out into lolita fashion like I am.
This review was posted by the customer on Facebook. Here is the original post: Eryn Koty' s original post.

Excellent customer service! Both of my orders were packed beautifully and shipped promptly. Looking forward to placing more orders in the future
This review was posted by the customer on Facebook. Here is the original post: Victoria Lindelauf' s original post.

It is a trustworthy site, with great prices
This review was posted by the customer on Facebook. Here is the original post: Beatrice Gianesini' s original post.

I've ordered from here multiple times and haven't had a bad experience yet! The staff are friendly and very helpful! I would definitely recommend ordering from here.
This review was posted by the customer on Facebook. Here is the original post: Caitlyn Watkins' s original post.

Bit hesitant to order from a site I'd never used before but bloody hell they did not disappoint. I emailed before I ordered with sizing queries what with the difference between european and asian measurements and Angela was super helpful with her advice. Similarly, after it'd passed the expected shipping date (granted this was far away, but didn't need it for anything in particular just...yknow, pretty!) and I put in an enquiry, she was chasing after the manufacturers xD kept me informed throughout and gave a personal email that it was on it's way rather than just an automated shipping notification. The items themselves were Little Dipper Badge of Vows series and Infanta Peking Opera. Angela's advice ensured a good fit, and they're really nice quality. Definitely would buy again~
This review was posted by the customer on Facebook. Here is the original post: Paige Shepherd' s original post.

I have precommander my skirt with which I am fallen madly in love, I received it yesterday and really I am very happy, the fabricis a very good quality, very comfortable and the staff is attuned for any question, thank you again I recommend!
This review was posted by the customer on Facebook. Here is the original post: Aleksey Kaneko' s original post.

As a customer you should check the processing times, but otherwise flawless customer service and Angela must be the most patient person on earth. Definitely my one-stop-shop for lolita items
This review was posted by the customer on Facebook. Here is the original post: Hanna Liljekvist' s original post.

Very nice and understanding shopping service! I used their services several times and was never dissapointed. Will use again
This review was posted by the customer on Facebook. Here is the original post: Sophie Lamontagne' s original post.

Customer service was really lovely. Angela is wonderful! This is my second time ordering. I preordered two dresses. They both came quickly (after the preorder wait, of course.) Everything was packaged nicely and came with no issue. I strongly recommend!
This review was posted by the customer on Facebook. Here is the original post: Emily Anne Schumacher' s original post.

Mods keep in touch. The shipping service they use is very reliable and will text you if anything is up with your package. Their website is easy to navigate on mobile.
This review was posted by the customer on Facebook. Here is the original post: Chibi Pineapple' s original post.

Delivery took a longer time than expected but Angela was very kind and helped me out with me order~ I finally picked up my package today and it was like a surprise party for myself!! I had even forgotten some of the things I ordered XD But everything was very beautiful and arrived in perfect condition~ I will definitely be ordering again soon~ Thank you very much!!!
This review was posted by the customer on Facebook. Here is the original post: Alice Romero' s original post.

Very nice and understanding shopping service! I used their services several times and was never dissapointed. Will use again
This review was posted by the customer on Facebook. Here is the original post: Sam Reiter' s original post.

Ordered a few items- I had payment issues/misunderstandings with PayPal, but the mods were very helpful! They notified me of alternative payment methods, notified when the orders were supposed to arrive and sent updates throughout the whole process. Got all items intact and nicely packaged, and I'd definitely consider buying through this service again in the near future! (once I've saved up again haha)
This review was posted by the customer on Facebook. Here is the original post: Japhet Marquez' s original post.

This was my first time ordering from them. I bought a JSK and a bow headband, which also arrived with the hair clip! (all from King Eleven's Demon King of This Universe series). The dress was beautiful and it fits perfectly! The process time was quick, and my order arrived relatively fast for airmail. Customer service is also wonderful. Angela was very helpful and responds very quickly. Will definitely be buying from them again.
This review was posted by the customer on Facebook. Here is the original post: Eva Marie Inay' s original post.

Livraison ni rapide, ni lente. Un peu de patience est de rigueur. La commande est arrivée dans un très bon état. Le tissu utilisé pour confectionner les vêtements est de très bonne qualité. Je peux dire de même de la matière des chaussures et sac à main. Le prix n'est pas si exorbitant que ça. Je recommande ce site. Vous êtes entre de bonnes mains.
This review was posted by the customer on Facebook. Here is the original post: Alizée Gvl' s original post.

I've already ordered a bunch of dresses from them, they are very friendly and helpful with any kinds of questions you might stumble upon. I really recommend LolitaWardrobe to anyone ! And I'll definitely keep shopping from them :3
This review was posted by the customer on Facebook. Here is the original post: Michelle Lo' s original post.

It was my fist time buying from this website so the wait was a bit nerve wrecking. But i have to say after getting my product and seeing it it was definitely worth the wait, every bit of the dress to the tights and shoes were beautiful i will definitely recommend this website to anyone thats i meat.
This review was posted by the customer on Facebook. Here is the original post: Kat Palmer' s original post.

They are so nice. They changed my order when I ordered the wrong size.
This review was posted by the customer on Facebook. Here is the original post: Dea Baker' s original post.

Gott the dress in perfect contition
This review was posted by the customer on Facebook. Here is the original post: Nathaniel Olausson' s original post.

I love this shop they are so great, they do help me lot with my many question. Still they are still friendly and im happy about it.
This review was posted by the customer on Facebook. Here is the original post: Mina Yoshida' s original post.
To Be Continued......